Leaseholder Summary Terms

Summary Terms

Between [The Contracted Party] (The Client) and POD Group Services Limited t/a POD Management  (The Manager)

The Manager will

• Be honest, fair, open and transparent and provide a timely and professional service

• Act with skill, care, diligence and without discrimination

• Comply with all relevant legal requirements and relevant codes of practice

• Avoid conflicts of interest

• Maintain clear, accurate and up-to-date financial records

• Hold appropriate Professional Indemnity Insurance

• Ensure that any client money is held separately from other monies in designated trust accounts

• Respond to any leaseholder enquiry within two working days (email/telephone) or five working days (post)

• Arrange for the supply of any communal gas, water and electricity

• Follow the terms in the lease

• Arrange buildings and other insurance and deal with communal claims.

• Enter into and manage maintenance contracts on behalf of the Client.

• View, without the use of inspection equipment, the common parts of the Property to check condition and deal with any necessary repairs other than major repairs.

• Prepare specifications and contracts for minor works and services such as cleaning, gardening, window cleaning and overseeing such works.

• Organise periodic health and safety checks and ensuring appropriate risk assessments are in place.

• Supervise Client site staff for the Property and where necessary arrange for all matters relating to their employment.

• Wherever reasonable, monitor and ensure compliance of contractors with regards to H&S compliance and ensure they hold adequate insurance and certification for the works undertaken.